PBXware

Seamless Integration of Communication Channels

Experience seamless integration as PBXware brings together voice, video, contact center features, meetings, and more into a cohesive platform, simplifying your communication tools.

Effortless Customization for Customer Needs

Tailor solutions and bundles effortlessly, adapting to unique customer needs and gaining a competitive edge by providing personalized offerings.

Multi-Tenant Scalability for Business Growth

PBXware Multi-Tenant ensures scalable growth, allowing you to add or remove extensions at your own pace, supporting your business throughout its entire journey.

Dalibor Bradvic

PBXware acts as a central communication hub that integrates various communication channels and technologies. It serves as the nucleus around which other Bicom Systems solutions orbit.

Our commitment to innovation ensures that businesses relying on Bicom Systems' solutions, including PBXware, are future-proofed, ready to adapt to emerging trends and technological shifts.

WE MAKE IT SIMPLE

EASY SETUP

PBXware installation is fast and it is made easy with a step-by-step setup wizard that guides the users through the complete process.

UC

Gain the advantage over your competition by combining audio conference, instant message, video call, fax, presence, screen pop, screen share and more… all from one single interface!

CRM INTEGRATIONS

PBXware integrates seamlessly with most business-critical apps and services, such as Salesforce, SugarCRM, Zendesk, ZOHO, MS Dynamics, and many more.

BRANDING

Our branding package was carefully crafted with resellers in mind. It contains all the software and technical documentation with your brand name, logo and company colors.

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OMNICHANNEL, REAL-TIME MONITORING, DYNAMIC CALL ROUTING

Omnichannel Communication for Customers

Open up multiple communication channels, including phone, email, social media, and live chat, providing customers with the flexibility to communicate in the way that suits them best.

Real-Time Monitoring and Accountability

Ensure a positive customer experience with real-time monitoring and accountability features, enhancing transparency and satisfaction.

Dynamic Call Routing for Efficiency

Save time and frustration with dynamic call routing options, directing customers to the right contact more quickly and efficiently.

Malcolm Turnbull

PBXware is an excellent feature-rich product which is scalable, reliable, and cost effective while providing Unified Communications.

Harpreet "Harp" Sidhu

PBXware is a powerful communication solution.

HELP TEAMS COMMUNICATE

Unified Collaboration Tools

Empower teams with unified collaboration tools, fostering a seamless and productive work environment.

Work Anywhere Flexibility with UCaaS Apps

Enable team members to work anywhere using UCaaS apps, whether at a desk, at home, or on the go.

Real-Time Analytics for Informed Management

Provide management with real-time analytics and reports, offering clear insights for strategic planning and continued growth.

TAILORED SOLUTIONS FOR EVERY SCENARIO

BICOM SYSTEMS ECOSYSTEM

Our suite of products works harmoniously to offer a comprehensive, end-to-end communication experience tailored to your business needs.

gloCOM Collaboration Suite

Enhance team collaboration and productivity with gloCOM, our flagship unified communication solution. Experience seamless integration with PBXware, enabling your teams to communicate effortlessly across voice, video, chat, and more. Access advanced features like presence management and real-time analytics, ensuring a streamlined workflow.

sipPROT Security Solutions

Safeguard your communication infrastructure with sipPROT, our dedicated security solution. Seamlessly integrated with PBXware, sipPROT provides multiple layers of security, including call encryption and advanced threat detection, giving you peace of mind and ensuring the confidentiality of your sensitive data.

SERVERware Hosting Platform

SERVERware’s proven reliability, with built-in redundancy and failover capabilities, guarantees uninterrupted service. Experience the synergy of PBXware and SERVERware for enhanced performance and reliability in your communication infrastructure.

CHOOSE THE RIGHT DEPLOYMENT FOR YOUR BUSINESS

PBXware offers the flexibility of both hosted and on-premise deployment options, allowing you to tailor your communication solution to your specific business needs.

SECURE YOUR FUTURE WITH CUTTING-EDGE SOLUTIONS

CHOOSE WHAT SUITS YOU BEST

COMPATIBLE WITH MOST IP PHONES ON THE MARKET

PBXware is compatible with most IP Phones on the market. Use the same extension on multiple devices. Save time for both your IT personnel and your users by using features such as automated provisioning, busy lamp field (BLF), hot desking, and more.